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Returns & Exchanges

 

To access our Returns Portal, please click here.

  • Products that are unwashed and in their original packaging with tags attached are eligible for return within 15 days of delivery.
  • When using our prepaid label for domestic returns $8 will be deducted from your refund. 
  • We are happy to accept returns or exchanges in-store within 15 days of delivery. There are no fees associated with in-store returns.
  • For UK orders placed on or before January 8, 2025, please click here
  • Fees apply for international returns. 
  • Refunds will not be processed until the product is received & quality checked at our warehouse. Please allow up to 3 weeks for processing.
  • Refunds are available via store credit or returned to your original payment method.
  • Once your refund has been processed, you will receive an email confirmation to the email address entered at the time of purchase.
  • Monogrammed items are final sale and not eligible for return.